Time is the true luxury. With Consiergo Balance you have a personal credit, ready to be used for curated shopping experiences, concierge services, and tailored purchases — including the driver The Mall Florence.

Activate your balance today and access our dedicated personal shopper service: our assistants select, verify, and purchase on your behalf, coordinating every detail until delivery.
Every transaction is transparent — you will receive confirmations and updates via email for every movement.

The credit is refundable at any time before use and has no expiration.

How it works

1. Choose an amount and activate your personal balance.

2. Send your request for shopping or a service.

3. Confirm the purchase — we will use your balance to proceed.

4. Receive updates in real time and the remaining balance.

In short

• 💳 Rechargeable and refundable until the first use

• 🛍️ Redeemable on request for Concierge items or services

• ⏱️ No expiration

• ✉️ Email notifications for every transaction

• ⚡ Immediate activation after purchase
  

💼 Does not include the 10% commission, which covers the dedicated management of your personal assistant, product selection, shipping, and delivery in Milan or Florence.